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Trust & Safety

Safety & Reporting Center

Practical guidance for staying safe with public numbers and reporting abuse.

Understand public numbers

Every number on SMSX is public and shared. Any message it receives can be read by anyone who visits the page. Never send a private verification code, banking message, or personal information to a public number.

Use temporary numbers only for learning, testing, and understanding how verification messages work — not for securing real accounts that matter to you.

Safer alternatives for real accounts

  • An authenticator app or passkey, which is not tied to a phone number at all.
  • Your own private mobile number, kept out of public directories.
  • A recovery email address that you control and monitor.

Protect your verification codes

A one-time code (OTP) is like a temporary password. Never share it with anyone, and be suspicious of any message or caller asking you to read a code aloud or forward it.

Legitimate companies will not ask you for your verification code. If someone requests it, treat it as an attempt to take over your account.

  • Read the whole message: a genuine code usually names the service and warns you not to share it.
  • If a code arrives that you did not request, someone may be trying your password — change it.
  • Never approve a login prompt you did not start, even if it repeats.

Recognize phishing and scams

Phishing messages try to create urgency, imitate a well-known brand, and push you toward a link. Check the sender carefully, avoid clicking unexpected links, and go to the official app or website directly instead.

Common warning signs

  • Pressure and deadlines: "act within 24 hours or your account closes".
  • Unexpected prizes, refunds, or delivery fees that require payment details.
  • Links with slightly misspelled domains, or shortened links that hide the destination.
  • Requests to move the conversation to a messaging app, or to install something.

What to do instead

  • Open the official app or type the website address yourself.
  • Check your account status from inside the app rather than from the message.
  • Report the message to the platform being impersonated.

How to report a problem

If you see abusive, illegal, or privacy-violating content on a number page, use the Report option available on that page, or email us with the page link and a short description.

You can reach our team at support@smsx.app. For requests to take down specific content, see our Content Removal Requests page, which lists exactly what to include.

If your account may be compromised

Act quickly and in this order:

  • Change the password for the affected account, and for any other account using the same password.
  • Enable app-based two-factor authentication instead of SMS wherever it is offered.
  • Review recent sign-in activity and sign out of unfamiliar sessions or devices.
  • Check whether the recovery email or phone number on the account was changed.
  • Contact the platform's official support channel to report the incident.

One important limitation

If a private code was already delivered to a public number, treat it as seen by others. Removing the page afterwards does not undo that exposure, so securing the account itself is the priority.